Your pet’s health
All animals boarding with us must be in good health and all medical conditions discussed with us before being able to board your pet. If we feel your pet is showing signs of illness or injury we may refuse to accept him/her. This is for the benefit of your pet and that of other animals boarding with us. Rabbits must be vaccinated against Myxomatosis and VHD and proof shown on arrival.
If your pet becomes ill during his/her stay with us, we will inform you immediately and consult your/our vet. If your pet then requires medical attention from the vet we will transport him/her there for treatment. We do not charge for this service but any costs for treatment by the vet must be met by you, the owner. Your pet will be treated under your name and address, either at our vets or yours depending on the distance to your vet’s surgery. If using our vets this will be the Isle veterinary centre, Ely, Cambridgeshire. If you have bonded pets staying with us and we need to separate them due to illness, we will charge for the additional accommodation. You will be required to pay any of these extra costs when you collect your pet. In the extremely unlikely event that your pet passes away whilst in our care, we will contact you immediately and follow your wishes.
We will take the utmost care of your pet whilst in our care and follow your pet’s daily routines carefully, helping to minimize any stress to your pet whilst with us. Unfortunately, small animals can sometimes pass away without any warning and we cannot accept any liability in the unlikely event that this happens during their stay at Bunny Boarders. All pets are left entirely at the owner’s risk.
Payment
All payments must be made in full on the day of arrival. The daily rate includes the day your pet is brought to us and the day he/she leaves regardless of the time of day.
Abandoned Pets
If your pet is not collected on the due day and we are unable to contact you via the information you have given us, we will, after seven days seek to have your pet re-homed.
Children
If you bring children with you when dropping off or collecting your pet from Bunny Boarders premises it is your responsibility to keep them away from other animals that may be boarding with us, to protect your children from injury by an animal and to protect the animals from being scared or hurt by a child.